Terms and Conditions
Last Updated: August 2026
1. Introduction
These Terms and Conditions govern your access to and use of reddotgift.com. By browsing, accessing, or making a purchase on this website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full.
2. Information About Us
Red Dot Gift Trading FZCO (“We”, “Us”, or “RDmart”) is a registered business entity in the United Arab Emirates.
- Registered Address: P.O. Box 300617, Shop No. FAA21-22, Dragon Mart-1, International City, Dubai, United Arab Emirates.
- Website: https://www.reddotgift.com
3. Account Registration & Security
You may register an account to facilitate your shopping experience. You are entirely responsible for maintaining the confidentiality of your account credentials and password. You agree to notify us immediately of any unauthorized access or security breach regarding your account.
4. Products, Pricing & Orders
- Pricing & VAT: All product prices displayed on the website are listed in United Arab Emirates Dirhams (AED) and include applicable VAT as mandated by UAE tax regulations, unless explicitly stated otherwise.
- Price Errors: While we make every effort to ensure accurate pricing, errors may occur. If we discover a pricing error for an item you ordered, we reserve the right to cancel the order and issue a full refund.
- Order Acceptance: We reserve the right to refuse or cancel any order at our sole discretion for reasons including stock unavailability, suspicion of fraudulent transactions, or pricing errors.
5. Delivery, Returns & Refunds
All purchases and shipments are subject to our dedicated Shipping Policy and Return & Refund Policy. Please review these policies prior to placing an order. Claims regarding damaged, incorrect, or missing items must be submitted within 3 days of delivery receipt.
6. Intellectual Property
All content included on this website, including text, graphics, logos, images, icons, and software code, is the property of Red Dot Gift Trading FZCO and is protected by international and UAE copyright and intellectual property laws. Unauthorized reproduction or commercial use is strictly prohibited.
7. Website Availability & Modifications
We reserve the right to modify, suspend, or discontinue any feature, section, or functionality of this website at any time without prior notice. We shall not be liable to you or any third party for any loss resulting from website downtime or modifications.
8. Limitation of Liability
While we strive for operational accuracy, we do not warrant that the website will be uninterrupted, error-free, or completely free of viruses. To the fullest extent permitted by law, Red Dot Gift Trading FZCO shall not be liable for any indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website.
9. Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the Federal Laws of the United Arab Emirates. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
10. Changes to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. Changes will take effect immediately upon publication on this page.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us via the contact channels provided on our website.
